Sunday 31 March 2013

New You Med Spas are a SCAM! This Spa has formerly operated under the following names: Pure Med Spa, Pure Laser, Renew Beauty Med Spa, California Laser and Brite Smile. Beware of any Spa operating under any of the above Names. There are several locations operating in the GTA: Mississauga, Port Credit, Burlington, Woodbridge, Toronto, and Bayview Village. New You Med Spas and other affiliated names as mentioned above are all owned by the same owner, Jeff Nourse who runs a scam. He is a fraud and a cheat! I recently went to New You Med Spa where I originally purchased a package of Laser treatments under the company name Renew Beauty Med Spa. When I arrived at New You, same place I had purchased my package from, they said they were no longer Renew and had changed owners/operators now running under New You Med Spa and that they could no longer honour my laser treatment package that I prepaid for. This company never changed owners or operators, Jeff Nourse owned Renew and still owns New You...this is a scam and fraud that he has been running for years! He gets people to prepay packages with his company then changes the name of his company and no longer honours these prepaid packages leaving customers out to dry with their money. BEWARE OF NEW YOU MED SPAS!!!! THEY ARE A SCAM!!!!

98 comments:

  1. This comment has been removed by the author.

    ReplyDelete
    Replies
    1. I went to this spa after purchasing coupon for Botox from Buytopia. This was the worst mistake of my life. I was attended by a nurse named "Indy" I wanted my between the eye area to be treated. She used 25 units instead of the usual 20 that i need(P.S. I am 31 years). Even after 2 weeks there was no significant effect of the botox treatment. When I returned to discuss about it The spa staff told me that they are not responsible for it and that i should go in for more units. I did get 9 more units injected into me.That makes it a total of 34 units instead of the usual 20.
      Which proves that the nurse didnt have enough knowledge of how and where to inject Botox and according to NewYou spa they not respomsible for the actions of their staff and defended her instead. Its just another Spa to mint money. There is no customer service what so ever. I am never returning there again and suggest others to try someother place instead of NewYOU.

      Delete
    2. I agree with you 100%
      They seem to not be able to keep their staff either or they are moving from one location to another so of course the client cannot speak with the same person and the other staff is not responsible
      How convenient ????
      Zero customer service
      They take the money and run
      New You
      Pure Med
      The Village Spa by New You
      Renew spa
      Come on ????
      All run by Jeff Nourse and Oxana Sergeeva
      Scammers

      Delete
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  2. This comment has been removed by the author.

    ReplyDelete
  3. Attention ALL READERS.

    If you are reading this article here is what you need to know:

    This blog was created in March by someone who does not exist (another proof of how bold people are when they can hide behind false anonymous names). There are no followers, no updates no comments since.

    Anyone with determination and some online know-how can create content that reflects poorly on a company that is doing well.

    It was created with one sole purpose in mind – to defame the company.

    Your reputation – which you spent decades building up – these days can be severely damaged in seconds by someone you never met and who has never used your products or services.
    Your reputation – which you spent decades building up – these days can be severely damaged in seconds by someone you never met and who has never used your products or services.

    In our digital age, one click of a button can change your life.

    Do you know that:

    • It takes less than 5 minutes to set up a website using a domain name similar to your company’s name and make anonymous postings about your company.

    • Message boards and review sites with high search engine optimization can be the source of false “complaints” against the company and have a higher ranking than the company’s website

    Having said all this, we would like you to know that our company treats our clients and staff fairly and well, they reward us with loyalty, dedication and referrals.

    To learn more about us please come and try us www.newyouspas.com. Actions speak louder than words.



    ReplyDelete
    Replies
    1. Clearly this person does exist. And I, being one of the many people who your company scammed, have come upon it trying to find similar people who have lost hundreds or thousands of dollars to see what the deal is and if there is a bigger problem at play.

      Read the rest of the comments, or better yet, look at other Google search results for Pure Med Spa, Renew Beauty or New You Spa and see for yourself the number of complaints against this endless cycle of corporations run essentially by criminals.

      Delete
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    ReplyDelete
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    1. Do not believe on this. Check out new angles in your city those are ready to give you any kind of service.

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  5. I cannot believe that Jeff Nourse continues to defraud. When is someone going to do something about this? I have already contacted the BBB, Toronto Star, Toronto Sun, Metro and written numerous reviews online due to my experience in 2010. This is ridiculous.

    ReplyDelete
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  6. I am not sure why everyone is saying hateful words about New You, but I had a great sessions yesterday for Laser Hair Removal. No burn marks, only slight discomfort, and great staff. I personally liked the place.

    ReplyDelete
    Replies
    1. This is a bogus account by the spa. They are astro-turfing this with made up livejournal accounts with not other posts. Guess what? It only helps SEO with every comment you make.

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  7. New You Spa Kicks Ass! All you haters out there going to hate. Those people writing nasty stuff about it have personal issues with the staff and not with the spa itself it seems like. I have not seen any spa in Toronto that has updated equipment, Macs, and Ipads in every room. It looks like they are putting their $$ into the business which is always a big plus!

    ReplyDelete
    Replies
    1. This is a bogus account by the spa. They are astro-turfing this with made up livejournal accounts with not other posts. Guess what? It only helps SEO with every comment you make.

      Delete
  8. This place is a scam. Complete scam..explains why they have no reviews online. The customer service is horrible and they framed my friend for thousands of dollars

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  9. THIS BLOG WAS CREATED EITHER BY AN EX EMPLOYEE THAT WANTED TO STEAL MONEY FROM NEW YOU SPA OR A EX CUSTOMER THAT B****ES ABOUT EVERYTHING. DO NOT LISTEN TO ANYBODY. NEW YOU SPA IS A LEGIT PLACE, JUST LIKE OTHER SPAS. IT IS IN MY TOP 3 SPAS IN ONTARIO

    ReplyDelete
    Replies
    1. This is a bogus account by the spa. They are astro-turfing this with made up livejournal accounts with not other posts. Guess what? It only helps SEO with every comment you make.

      Delete
  10. New You Spa is a Scam! Beware!`
    This place is a total scam...I was duped out of $2800.00 for a procedure I didn't even have. I visited the spa at ErinMills Town Centre on March 1, 2014 for a consultation and before I knew what was happening I had agreed to having a procedure done on March 4, 2014 I never recevied the invoice until March 3rd so I was not aware that they had a no refund policy in place until it was too late. I called on the 3rd of March to cancel and also sent two emails to cancel the appointment they were never acknowledged. I went to the location three times to try to get a refund and twice I was told to come back when the manager was in which I did only to hear that she has no authority to refund my money that it had to come through head office which she was not able to contact because their phones and emails were down yet again.
    I have already filed a dispute with my cc company and I am following up with a call to BBB I am also considering taking them to small claims court. They have a no refund policy which they fail to mention until it is too late. This is a Fraudulent company and a total scam. Once they have your money good luck in trying to get it back. This company needs to be put out of business by the government.
    Freda

    ReplyDelete
    Replies
    1. Hey Freda,

      Good luck in your quest, we had the same issue. We have already taken them to small claims court and won (they didn't even show up to the hearing despite being served). Even with a much larger judgement being awarded in our favour against all their company's names we are unable to get our money back.

      Delete
    2. I do hope you didn't pay. I'd wait for them to contact you for money. They cannot charge you for a service you didn't receive. They can try to 'scare' you that they will send collectors after you, but they'll soon enough give up and move on to making their money from those who purchase packages and then their company closes and reopens under a different name. On the same note, dont' pay and simply wait for them to close down as I promise you they will.

      Delete
    3. Let's get people together that have been ripped off , clients , employees
      Get media involved and go to one of their events
      Pretend we are interested in services
      And then bring out the facts of why we truly are attending
      One it's to inform others to beware
      Two to try and get justice
      Let's start posting
      New You , jeff Nourse , Oxana Sergeeva need to pay back everyone they have stolen from
      The Village Spa by New You opened at
      200 Victoria street
      The Pantages Hotel spa
      Why would the hotel let scammers like jeff and Oxana anywhere near the place
      Let's get media involved
      And bring them down once and for all
      They belong in jail

      Delete
    4. Diana, I'm being scammed by them! They owe me $3000. Have you tried any legal means to get back your money. I'm interested to hear your story.

      Delete
    5. Hello Diana, I got scammed. Please reply

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  11. New You is NOT a SCAM! Too Bad you had a bad experience, I on the other hand, had wonderful variety of treatments by different types of nurses starting in Erin Mills Location, Burlington and Davisville locations. All spas have professional nurses, competitive prices and wonderful staff. Calling company a Scam based on one bad experience you had is childish Freda!

    ReplyDelete
    Replies
    1. This is a bogus account by the spa. They are astro-turfing this with made up livejournal accounts with not other posts. Guess what? It only helps SEO with every comment you make.

      Delete
  12. This comment has been removed by the author.

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  13. New You/Pure Med/Brite Smile Bite Skin/... all of these are different names used by Jeffery Nourse (the owner) to tell customers like myself that had paid for packages of $3,000 that they can no longer honour my package becuase of "change of ownership". This is not the case. I have sued the company and won and will make the owner pay. If you need to sue him as well, contact me, I have been going in and out of court for awhile now and have alot of useful information to help you! Most importantly, his address where you can serve him with court orders!

    ReplyDelete
    Replies
    1. Hi, please email me back right away. They have seriously ripped me off. There is noway to talk to anyone at the upper level position, the fictitious 'head office' that is like the man behind the curtain. What a joke. Sigh. I would like to talk to you to see what info you have and how far it has gotten you. If you have recovered your funds. I have a good idea if your route hasn't worked. Hope to talk soon. Thanks

      Delete
    2. They are scammers
      How and why do they keep getting away with this ?
      Let's all get together and meet up at one of their live events
      Let's get the media involved
      Health department
      And more

      Delete
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  14. Jefferey Nourse lives at 180 University Ave Hotel Apartments where you can serve him with lawsuit documents! :)

    ReplyDelete
    Replies
    1. I need to contact you and I need to file a claim against New You spa. Please help with feel back about legal procedure.

      Delete
  15. Hi PureMedHunter. I have been greatly ripped off for around the neighbourhood of 10K
    Please give me your email so I can contact you ASAP.
    This company makes it impossible to contact anyone in a higher up accounting/managerial position. Leaving you to deal with incompetent morons labelled as 'managers' at the boutique location. These managers would be best repeating kindergarten for as useful as they are, and I would wonder if they would pass the grade.
    Again, please give me your email and I will contact you right away. Thanks

    ReplyDelete
    Replies
    1. having issues with them too. all of a sudden my "unlimited laser hair removal FOR LIFE" is no longer valid. after paying 2000. now that the employee who sold it to myself and countless others, is no longer there, they are saying she misrepresented the package and it was for only one year and not unlimited and not full body. blaming it on someone who doesn't work there anymore but I'm still out 2000 for something I was promised but never got.

      Delete
  16. I've also been scammed. How do i get in touch with you, private person or puremed hunter?

    ReplyDelete
  17. Any company which continually changes names is a scam. They run their operation similar to gym memberships where the gym supposedly goes bankrupt, but reopens soon after under a different name. That to me says S C A M. I purchased a microdermabrasion package from Med Spa in Brampton which shortly after closed down. Hmmm..ironic.

    ReplyDelete
  18. Scam Scam Scam
    The Village Spa by New You another addition to the scammers list
    Lol
    Let's see sell all kinds on groupon and never give services
    Ck their equipment see if it really works

    ReplyDelete
  19. Do not go here for MiraDry treatments! They will take your money and then tell you the machine does not work. Erin Mills location has now closed and you can't get the treatment done at any of their other locations.
    After many failed attempts to talk to the manager Laden, and emailing the owner Oxana Sergeeva, I finally went through my cc company for recovery. I also contacted the BBB.

    ReplyDelete
    Replies
    1. Did you end up getting your back from the credit card company? I filed a dispute two weeks ago and haven't heard back yet....

      Delete
    2. I actually won a law suit against them (they didn't even appear in court) against all their associated companies including damages. But they still wouldn't pay. I could have given it to a collection agency to deal with but I ended up just dropping it as it was too stressful to even think about this company at the time.

      Delete
    3. Sara, my credit card company did get my money back, they were amazing. I just heard from BBB, they were unable to get a response after many attempts. At least my complaint counts as a negative rating to help anyone else who does their homework first. Wish I had! Glad to be rid of this company, hope you were successful with your dispute.

      Delete
  20. Do not go here for MiraDry treatments! They will take your money and then tell you the machine does not work. Erin Mills location has now closed and you can't get the treatment done at any of their other locations.
    After many failed attempts to talk to the manager Laden, and emailing the owner Oxana Sergeeva, I finally went through my cc company for recovery. I also contacted the BBB.

    ReplyDelete
  21. So, Laden and Erin Mills location are gone....interesting!!! I spent $4,000 and basically got nothing from them....KARMA !!!

    ReplyDelete
    Replies
    1. Great news! About time. It was a bad reflection on Erin Mills mall. I don't want to see another spa in that space. Would never trust it!

      Delete
  22. I advise not to work or deal with Jeff Nurse. He is a big scam.

    ReplyDelete
  23. I am a lawyer who has obtained judgment for a client against the unincorporated entity "New You" and the 2 related incorporated entities 2207500 Ontario Inc. and 2359305 Ontario Limited. We ask individuals who feel they were victimized by this business to contact our office (reception@ggslaw.ca) and share their story and/or provide information on the owners/managers. Please quote Milton court file #134/15.

    ReplyDelete
  24. I am a lawyer who has obtained judgment for a client against the unincorporated entity "New You" and the 2 related incorporated entities 2207500 Ontario Inc. and 2359305 Ontario Limited. We ask individuals who feel they were victimized by this business to contact our office (reception@ggslaw.ca) and share their story and/or provide information on the owners/managers. Please quote Milton court file #134/15.

    ReplyDelete
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  26. Horrible unprofessional service. They sold me a coolsculpting package after I explained I had a blood disorder. They insisted it would not be dangerous for me. Then when I showed up for the appointment I was told I had to reschedule and speak with hematologist. Hematologist did not recommend it. I showed up for second appointment to be told I had the wrong day, then asked for manager was turned away, asked for refund was turned away, asked for someone to call me to provide refund no response. Do the right thing and provide a refund as this treatment is clearly a health hazard to me.

    ReplyDelete
  27. Horrible unprofessional service. They sold me a coolsculpting package after I explained I had a blood disorder. They insisted it would not be dangerous for me. Then when I showed up for the appointment I was told I had to reschedule and speak with hematologist. Hematologist did not recommend it. I showed up for second appointment to be told I had the wrong day, then asked for manager was turned away, asked for refund was turned away, asked for someone to call me to provide refund no response. Do the right thing and provide a refund as this treatment is clearly a health hazard to me.

    ReplyDelete
  28. My sister purchased a gift card at the Bayview location for my Birthday. I was made aware that Bayview was closing but the gift card money would be transferred with my file to the Pantages location. I went to the Pantages location and all they had on file was an esthetic service done previously.. I was told to call the Davisville location, which I did and was told by the receptionist that she would look into it and get back to me. No one got back to me... I received a call from a marketing rep, trying to book me for a gala or something... and explained my situation.. She did call me back but reported that my medical file could not be located... But she would send an email and suggested I follow up in a couple of days. I've sent 2 emails to date, attempted to speak with someone who knows something, however they don't care or just have no clue how to deal with the situation other than avoiding it... I have spent thousands of dollars with this company and clearly was never valued or cared about.. Well unfortunately I will never do business here again, Customer Service should always be a priority, with out your customers you're nothing!
    I have lost a few hundred dollars... But my Personal Health Information ... That's against the health privacy act.. I expect to make a complaint about this version via the proper channels.. Word of warning... Don't purchase packages .. If you are going to go for a service pay for only 1, don't bank on anything being there at your next visit...

    ReplyDelete
    Replies
    1. Hi There

      Sorry to hear about your experience, what was your gift card towards? Call NuYu Vitality Med Spa if you're in the Aurora area (Not affiliated with New You Spa)905-252-6898 - ask for Lena and mention your Blog - perhaps we can help

      Delete
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  30. hi there. i would just like to let the public know about the disgusting actions of Jeff Nourse and New You.

    I own a med spa in the toronto area. we have never interacted with Jeff Nourse or his company. Today i received a tip that Jeff Nourse was planning on bombing our store or setting fire to it. this has now terrified me as i am a young business owner just trying to do what i love in the world.
    he is an angry, scary and malicious little man.
    he recently burned down his own property in Yorkville a few years ago to benefit from Insurance FRAUD!!! this man is insane.
    please lets bring him to justice!!!!!

    ReplyDelete
    Replies
    1. They are not running a business
      They are scamming people

      Delete
  31. This comment has been removed by the author.

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    ReplyDelete
    Replies
    1. Here is my recent experience with the NewYou Burlington Spa. Not only did none of their treatments cause any improvement whatsoever, they in fact made my problem areas MUCH WORSE. Forked out $13,000+. Yup, you read that right: $13,000.... not $1,300. Also got a frostbite injury on one leg from their un-CoolSculpting. They conveniently "lost" my photos which were taken before the 'treatments' began. If you want a physical and financial disaster, then this spa is highly recommended.

      Delete
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